Business Administration Trainee

Launch Your Career in Local Government

Are you looking to start your career in administration while gaining a recognised qualification?

We're seeking a motivated and enthusiastic individual to join Publica as a Business Administration Apprentice. This is an excellent opportunity to gain valuable workplace experience while studying towards a Level 3 Business Administration Apprenticeship qualification.

This apprenticeship will be based within our Planning Administration Team, where you will spend most of your working week supporting the team and gaining valuable experience in a busy local government service.

You'll receive full training, dedicated support from experienced colleagues, and paid time to complete your apprenticeship studies alongside your day-to-day role.

No previous administration experience is required. If you're keen to learn, organised and ready to develop new skills, we'd love to hear from you.

What You'll Gain

• A nationally recognised Level 3 Business Administration Apprenticeship
• Valuable hands-on experience within a professional local government environment
• Dedicated support from experienced colleagues and your apprenticeship provider
• The opportunity to develop administration, communication and customer service skills
• Experience working across a variety of business support functions
• A strong foundation for a long-term career with Publica or within the wider local government sector

What You'll Be Doing

As part of our Administration team, you'll learn how to:

• Spend the majority of your working week supporting the Planning Administration Team, assisting with a range of administrative tasks and helping to ensure the smooth running of the service
• Provide administrative support to a busy service area
• Respond to customer enquiries by telephone, email and face-to-face
• Maintain accurate records and update information on a range of IT systems
• Support scanning, document management and data entry activities
• Prepare correspondence and assist with day-to-day office administration
• Work collaboratively with colleagues across different teams and departments
• Deliver excellent customer service to internal and external customers

Your Apprenticeship

Alongside your work experience, you'll be enrolled on a Level 3 Business Administration Apprenticeship.

This will involve:

• Attending training sessions delivered by the apprenticeship provider
• Completing coursework and work-based assessments
• Developing knowledge, skills and behaviours relevant to a career in business administration
• Applying your learning directly within your day-to-day role

You'll be given support and dedicated time to complete your apprenticeship successfully.

We're Looking For Someone Who

• Is enthusiastic and eager to learn
• Has GCSE Maths and English at Grade 4/C or above (or equivalent)
• Has good communication and interpersonal skills
• Is organised and pays attention to detail
• Enjoys working as part of a team
• Is proactive and willing to take initiative
• Has basic IT skills and is comfortable using computer systems
• Is committed to achieving a Level 3 Business Administration Apprenticeship

Join Publica and take the first step towards a rewarding career in local government while gaining a nationally recognised qualification.

• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of up to 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary