Are you an organised and customer-focused professional looking to contribute to the vital work of local planning?
We’re looking for a proactive and detail-oriented Planning Support Officer to join our busy and supportive Planning Services team.
Based in Wood Green, Witney, this part-time permanent role offers an exciting opportunity to support planning applications that shape our local communities.
What you’ll be doing
You’ll play a key part in supporting the smooth running of our planning services by:
• Registering planning applications, checking plans and technical documents for accuracy
• Liaising with applicants, consultees, and Council Members to ensure applications are ready for proper assessment
• Handling application fees, payments, receipts, and refunds via phone and email
• Maintaining accurate internal records and data
• Supporting colleagues across the service as needed
This is a hands-on role in which you'll learn about planning processes while building strong working relationships across departments and with the public.
What we’re looking for:
Essential:
• GCSEs (or equivalent) in Maths and English
• Ability to establish and maintain good working relationships
• Natural and engaging style of communication
• Ability to apply good judgement and query issues where appropriate
• Understanding of the issues affecting Planning.
• Ability and/or aptitude to deal with professionals and the general public within a customer-oriented service.
Desirable:
• Experience with planning or local government processes
• Confident working with members of the public
Special conditions:
• There may be a requirement to work at other Publica Group (Support) Ltd and/or client locations to meet the needs of the business
• You will be expected to work reasonable additional hours in line with the needs of the service
• Ability to travel
For more information about this role please see the Job Description/Person Specification.
What we can do for you
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
Watch our new 'What is Publica' video to see why its great to join us!