Do you have experience working with vulnerable people with complex needs in a housing, hostel, or supported accommodation environment?
We have an exciting opportunity to join our Housing team, supporting some of the district’s most vulnerable adults to move on from temporary accommodation.
This role involves managing temporary and emergency accommodation placements on behalf of West Oxford District Council, working closely with homeless clients across a range of settings. The focus is on helping individuals access affordable housing options and reducing the time spent in short-term accommodation.
Based primarily within one of our hostels, the postholder will work intensively with residents to explore housing options and support their move into longer-term accommodation. The role also requires travel across the district to visit households in temporary accommodation, including hostels and B&Bs.
Responsibilities include developing tailored ‘Tenancy Ready’ plans, ensuring access to appropriate support services, and assisting with risk assessments prior to placement in council-managed accommodation. The role also supports the day-to-day running of hostel services, including reporting repairs and maintaining health and safety standards.
You will need
- GCSEs (5 A–C or equivalent), including Maths and English
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Experience working in Housing, Supported Housing, or a Homelessness-focused service
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Experience supporting vulnerable people, including those with complex needs
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Knowledge of housing legislation and guidance, including the Housing Acts and Homelessness Reduction Code of Guidance
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Strong resilience and adaptability, with the ability to remain calm and professional in challenging or high-pressure situations
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Understanding of professional boundaries and the ability to support individuals without becoming personally involved
- Ability to handle sensitive information with discretion, maintaining strict confidentiality in line with GDPR and safeguarding protocols
Desirable:
Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.
Should we receive sufficient applications for this role we reserve the right to close the vacancy early, therefore we advise candidates to apply as soon as possible. Previous applicants need not apply.
For more information about this role please see the Job Description/Person Specification.
Special Conditions
- Full UK Driving Licence with access to a vehicle for work purposes
- DBS Check
What we can do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
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