HR Support Administrator

We’re delighted to be looking for an HR Support Administrator to join our team. If you’re a natural problem solver who enjoys working with people and thrives in a fast-paced environment, this is a great opportunity to play a meaningful role within a supportive and collaborative HR team.

We’re looking for an organised, proactive, and people-focused individual to join our HR team. This is a varied and fast-moving role where no two days are the same, and where your ability to balance professionalism with a personable approach will really make a difference.

You’ll provide essential support to our HR Support Advisors, with a particular focus on our Ubico contract - our waste and recycling service operating across depots in West Oxfordshire and Gloucestershire. The role offers real variety and will require you to be adaptable and confident working with teams in different environments, as depot operations can vary from day to day.

• Managing shared HR mailboxes and ensuring timely, customer-focused responses 
• Supporting the full employee lifecycle, including onboarding, contractual changes, and leavers 
• Coordinating pre-employment checks and preparing contracts for new starters 
• Maintaining accurate HR records
• Supporting HR projects, audits, and continuous improvement activity
• Providing HR administrative support, responding to queries via email and over the phone 

• GCSE Maths and English (or equivalent) at grade C/4 or above, plus A Level, NVQ Level 3, BTEC in Office/Business Administration, or equivalent practical experience.
• Proven experience in HR administration or a similar administrative role, with a good understanding of HR processes and basic employment legislation.
• Strong customer service skills, with clear, confident written and verbal communication.
• Excellent organisation, accuracy, and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office and digital systems, able to handle confidential and sensitive information with discretion, and work proactively as part of a team.
• Experience working in a shared services environment and using HR information systems/applicant tracking systems (ideally Business World), including familiarity with pre-employment checks (e.g. references, medicals, DBS, BPSS).

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of up to 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary